Online Studies FAQ

My computer does not have a microphone/webcam, can my child still participate in a study?

Unfortunately, our online studies require a functioning microphone and webcam. We will have opportunities for your child to participate when we resume in-person studies.

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Zoom is asking for a password and I can't access the meeting. What can I do?

You can find the Zoom meeting password in the booking confirmation email, which was sent to you immediately upon booking the appointment. Please email us if you are having further issues and we will resend you the password.

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I'm having technical issues and can't get my audio/microphone to work. What can I do?

 Please use the chat function in Zoom and we will help you resolve the issue.

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If two of my children are participating, can they be in the same room while one of them is doing an online study?

 We ask that eligible siblings do not watch your child participate in the study as this may affect the results.

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Do I have to be in the same room when my child is participating?

 Once the experimenter is ready to start, they will let you know whether your presence is required or not. This depends on the study. If  you'd like to know beforehand if you will need to be present for the whole study, please email us. 

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